Mission & Vision
Our Vision
Fagg’s Mitre 10 will be South West Victoria's favourite trade & home improvement centre.
Our Mission
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Our Values
These values will be applied by all Directors, Managers and team members of Fagg’s Mitre 10 in every aspect of our business operations.
| Customer Service | We are always Mighty Helpful by giving our customers first priority. If we are not serving a customer, we are serving someone who is. |
| Accountability | We are accountable for our actions and decisions. |
| Fairness | We deal with every issue on a fair and reasonable basis. |
| Friendliness | We are friendly, welcoming and co-operative with our customers, fellow team members and all others with whom we deal. |
| Honesty and Integrity | We act with honesty & integrity at all times. |
| Professionalism | We present ourselves and conduct our business in a professional manner at all times. |
| Sound Work Ethic | We demonstrate a sound work ethic and commitment, work to the best of our ability and always productively use the time available. |
| Respect | We treat with respect customers, fellow staff members and all others with whom we deal. |
| Teamwork | We will work co-operatively together as a team to achieve the best outcomes for our customers and our business. |